Virginia State Government Program Support Tech Sr., VB005, VB in Virginia Beach, Virginia

Position Information

Job Description

The Virginia Beach Department of Public Health (VBDPH) Dental Clinic seeks a Dental Office Manager (DOM). This position focuses on the growth of the dental program that serves children from low-income families throughout Virginia Beach. The DOM serves as the primary administrative and clerical support for the dental clinic to include client scheduling; verifying client eligibility; and clinic billing and coding. The manager gathers program data and submit reports; assists with contracts and MOAs; and provides clerical support to the Public Health Dentist. Additionally, the position conducts outreach to increase the number of new patients seen in clinic; improves processes to increase retention of patients; and increases clinic productivity and efficiencies. The incumbent will supervise the dental assistant as well as support the Public Health Dentist with training, teaching and providing guidance to the dental assistant. The DOM will also act as a back-up dental assistant. While many of the children receive care at no cost, Medicaid is accepted. This position will work to capture revenue and research denied dental claims to decrease denials rate to increase overall revenue thus enhancing stewardship of the city resources that support the program. The VBDPH Dental Office Manager serves as the lead point of contact for our district’s dental program. This is a restricted position which is solely funded by The City of Virginia Beach for a one year period ending June 30, 2019. The availability of funding is scheduled for review annually and periodically thereafter. Employment is contingent on the continued availability of grant or non-general funds.

Minimum Qualifications

Knowledge of office procedures and experience working in an office setting to include client scheduling; verifying client eligibility; and clinic billing and coding. Ability to deal with the public under stressful situations in a professional manner. Experience as a dental assistant. Communicate effectively orally and in writing. Skill and experience utilizing WebVision and Microsoft Office. Ability to work independently as well as part of a team. Ability to teach and communicate instructions clearly and concisely in a supportive manner. High school graduate or equivalent.

Preferred Qualifications

Experience teaching dental assistants. Passion for public health.

Special Requirements

Employment is contingent upon satisfactory results of a fingerprint based state and federal criminal history background check and the Department of Social Service’s Child Abuse and Neglect Central Registry check, U.S. HHS IG Exclusion List check, employment reference check, and E- Verify. The selected candidate must complete a Statement of Personal Economic Interests as a condition of employment, if applicable (Va. Code § 2.2-3114). Other financial, credit, driving, or other background checks prior to employment may be required for certain positions.

Special Instructions to Applicants

ON-LINE APPLICATIONS Applicants must apply on-line through the Commonwealth of Virginia’s Recruitment Management System at VDH does not accept employment applications by mail, e-mail or fax.

EMPLOYMENT CONSIDERATION Completed state applications are required for all positions. Information on the application is the primary source used for screening the position. A resume will not substitute for a completed on-line State application. “See Resume” listed on the application will classify the application as incomplete. Applicants are encouraged to fully represent their qualifications on the application and must include complete information in all sections. Failure to complete any section may disqualify the application.

YELLOW/BLUE CARD SITUATIONS If you have been affected by Policy 1.30 Layoff as a state employee and possess a valid Inter-agency Placement Screening Form (Yellow Form) or a Preferential Hiring Card (Blue Card), you must submit this DOCUMENT BEFORE the closing date for this position. The DOCUMENT may be scanned and attached to the application or faxed to (757) 518-2645. Please include your name and the position number on the fax cover sheet.

APPLICATION STATUS Please refer to your Recruitment Management System account for the status of your application and the status

Contact Information


Human Resources


VDH does not accept employment applications by fax.


VDH does not accept employment applicatoins by email.


4452 Corporation Lane Virginia Beach, VA 23462

Working Title: Program Support Tech Sr., VB005, VB

Role Title: Admin and Office Spec III - 19013

Job Open Date: 03/12/2018

Job Close Date: 03/16/2018

Is this position funded in whole or in part by the American Recovery & Reinvestment Act (Stimulus Package)?: No

Hiring Range: Negotiable up to $44,853

Agency: Dept of Health (601)

Location: Virginia Beach - 810

Position Number: VB005

Job Posting Number: 1035440

Type of Recruitment: Agency Employee Only - A

Does this position have telework options?: No

Bilingual/Multilingual Skill Requirement/Preference: No

Job Type: Full-Time (Salaried)

Job Type Detail: Full-Time Salaried - Non-Faculty- FTS-1

Pay Band: 03